:root{--support-bg:#07070b;--support-card:#111319;--support-line:#2b3039;--support-pink:#d98aaa;--support-pink2:#94516d;--support-mint:#5de0c0;--support-text:#f7f5f6;--support-muted:#9b98a1}*{box-sizing:border-box}.nata-support-page{min-height:100vh;background:radial-gradient(circle at 85% 15%,rgba(130,57,91,.18),transparent 30%),var(--support-bg);color:var(--support-text);font-family:Arial,sans-serif;padding-bottom:80px}.support-header{height:82px;border-bottom:1px solid var(--support-line);display:flex;align-items:center;justify-content:space-between;padding:0 clamp(22px,6vw,90px);direction:rtl}.support-brand{color:#fff;text-decoration:none;font-size:24px;font-weight:900;letter-spacing:6px}.support-brand span{display:block;color:var(--support-pink);font-size:9px;letter-spacing:4px;margin-top:3px}.support-back{color:var(--support-muted);text-decoration:none;font-weight:700}.support-hero{max-width:1180px;margin:0 auto;padding:80px 30px 55px}.support-kicker{color:var(--support-pink);font-weight:800;font-size:14px}.support-hero h1{font-size:clamp(44px,7vw,86px);line-height:.98;margin:18px 0 26px;max-width:850px}.support-hero>p{color:#c1bdc4;font-size:19px;line-height:1.8;max-width:720px}.support-trust{display:flex;gap:22px;flex-wrap:wrap;color:var(--support-muted);font-size:13px;margin-top:30px}.support-workspace{width:min(1280px,calc(100% - 40px));margin:0 auto;display:grid;grid-template-columns:minmax(0,1fr) minmax(360px,.75fr);grid-gap:24px;gap:24px;align-items:start}.support-form,.support-result{background:rgba(17,19,25,.96);border:1px solid var(--support-line);border-radius:28px;padding:32px}.support-step{display:flex;align-items:center;gap:16px;margin:5px 0 20px}.support-step>b{font-size:13px;color:var(--support-pink);border:1px solid #6a354b;border-radius:50%;width:42px;height:42px;display:grid;place-items:center}.support-step h2{margin:0 0 4px;font-size:21px}.support-step p{margin:0;color:var(--support-muted);font-size:13px}.support-drop{height:250px;border:1.5px dashed #594354;border-radius:21px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;cursor:pointer;overflow:hidden;position:relative;background:#0b0d12;margin-bottom:32px}.support-drop input{display:none}.support-drop svg{width:42px;height:42px;color:var(--support-pink)}.support-drop small{color:var(--support-muted)}.support-drop img{width:100%;height:100%;object-fit:contain;background:#08090d}.change-image{position:absolute;bottom:14px;left:14px;background:#171820;padding:10px 14px;border-radius:12px;font-weight:700}.support-form label{display:block;color:#bbb6bd;font-size:13px;margin:15px 0}.support-form input,.support-form select,.support-form textarea{width:100%;background:#0b0d12;border:1px solid var(--support-line);border-radius:13px;color:#fff;padding:14px 15px;margin-top:8px;font:inherit;outline:none}.support-form textarea{min-height:115px;resize:vertical}.support-form input:focus,.support-form select:focus,.support-form textarea:focus{border-color:var(--support-pink2)}.support-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:14px;gap:14px}.support-submit{width:100%;border:0;border-radius:14px;padding:16px;background:linear-gradient(135deg,var(--support-pink2),#6f3a50);color:white;font-size:17px;font-weight:900;display:flex;align-items:center;justify-content:center;gap:10px;cursor:pointer}.support-submit:disabled{opacity:.65}.spinner{width:18px;height:18px;border:2px solid #fff5;border-top-color:#fff;border-radius:50%;animation:spin .8s linear infinite}.support-error{display:flex;gap:8px;align-items:center;color:#ff9ba8;background:#2a1118;border:1px solid #6d2e3b;padding:13px;border-radius:12px;margin:12px 0}.support-result{position:-webkit-sticky;position:sticky;top:24px;min-height:590px}.support-empty{height:520px;display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center;color:var(--support-muted)}.support-empty svg{width:70px;height:70px;color:#70455a}.support-empty h2{color:#ddd}.result-top{display:flex;justify-content:space-between;color:var(--support-muted);font-size:12px}.result-icon,.result-top strong{color:var(--support-mint)}.result-icon{width:60px;height:60px;border-radius:18px;background:#17352f;display:grid;place-items:center;margin:35px 0 20px}.result-icon svg{width:33px;height:33px}.support-result h2{font-size:30px;margin:0 0 14px}.result-explanation{color:#c3bfc5;line-height:1.8}.result-checks{display:grid;grid-gap:10px;gap:10px;margin:25px 0}.result-check{display:flex;gap:12px;padding:14px;border:1px solid var(--support-line);border-radius:14px;background:#0c0e13}.result-check>span{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex:none}.result-check svg{width:18px}.result-check.ok>span{background:#15352d;color:var(--support-mint)}.result-check.blocked>span{background:#391820;color:#ff8e9e}.result-check.warning>span{background:#3c3117;color:#f6ca62}.result-check b{font-size:14px}.result-check p{margin:5px 0 0;color:var(--support-muted);font-size:12px;line-height:1.6}.result-needs{background:#211923;border:1px solid #54374a;border-radius:14px;padding:15px;display:grid;grid-gap:8px;gap:8px;font-size:13px}.result-actions{display:grid;grid-gap:9px;gap:9px;margin:20px 0}.result-actions a{background:linear-gradient(135deg,var(--support-pink2),#71394f);padding:14px;border-radius:13px;color:white;text-decoration:none;text-align:center;font-weight:800}.result-feedback{border-top:1px solid var(--support-line);padding-top:20px;display:flex;align-items:center;gap:8px;flex-wrap:wrap}.result-feedback span{margin-left:auto;color:var(--support-muted);font-size:13px}.result-feedback button{border:1px solid var(--support-line);background:#0b0d12;color:#ddd;padding:9px 12px;border-radius:10px;cursor:pointer}.result-feedback button.selected{border-color:var(--support-mint);color:var(--support-mint)}@keyframes spin{to{transform:rotate(1turn)}}@media(max-width:900px){.support-workspace{grid-template-columns:1fr}.support-result{position:static}.support-hero{padding-top:50px}.support-hero h1{font-size:48px}}@media(max-width:600px){.support-header{height:70px;padding:0 18px}.support-brand{font-size:18px}.support-hero{padding:42px 20px}.support-hero h1{font-size:42px}.support-workspace{width:calc(100% - 20px)}.support-form,.support-result{padding:20px;border-radius:21px}.support-grid{grid-template-columns:1fr}.support-drop{height:210px}.support-trust{gap:10px}.support-result{min-height:0}.support-empty{height:320px}}.support-conversation{margin-top:24px;border-top:1px solid var(--support-line);padding-top:20px}.support-conversation h3{margin:0 0 14px}.conversation-list{display:grid;grid-gap:10px;gap:10px;max-height:320px;overflow:auto}.conversation-message{padding:12px 14px;border-radius:14px;background:#17171d;border:1px solid var(--support-line)}.conversation-message.user{margin-right:28px;background:#2a1b25;border-color:#6b354f}.conversation-message.assistant,.conversation-message.staff{margin-left:28px}.conversation-message b{font-size:12px;color:#dc94b3}.conversation-message p{margin:5px 0 0;white-space:pre-wrap}.conversation-form{margin-top:12px;display:grid;grid-gap:8px;gap:8px}.conversation-form textarea{min-height:82px}.conversation-form button{border:0;border-radius:12px;padding:12px;background:var(--support-pink2);color:#fff;font-weight:800;cursor:pointer}.conversation-form button:disabled{opacity:.55}.support-conversation small{display:block;margin-top:9px;color:var(--support-muted)}